It’s no secret that workplace tension exists and difficult people aren’t going away – but your approach to them can evolve. Whether you’re dealing with a colleague who constantly pushes back, a manager who shuts down ideas, or a team member who thrives on conflict, knowing how to engage in productive conversations can make all the difference. This fall, professionals across healthcare and beyond can build that crucial skill set in The Art and Science of Constructive Disagreement, a live, five-week virtual course beginning Sept 30.
This course teaches you how to do something different: engage directly, calmly, and constructively. You’ll learn how to:
- Stay grounded when conversations get heated
- Understand what drives difficult behavior
- Respond in ways that reduce defensiveness and build trust
- Turn disagreement into insight and collaboration
The Art and Science of Constructive Disagreement, taught by Harvard Professor, Julia Minson, PhD, is designed to help healthcare professionals break old patterns and build new skills for navigating disagreement productively. Click here to learn more and register.
Group discounts and custom in-person training options are also available.
For more information, email Jenn Bui, jennb@wsha.org. (Jenn Bui)